Job Title :

Qualification :

Location :

Experience :

Salary :

Job Type :

Hiring for Customer Relationship Manager at leading BPO. 

Designation: Customer Relationship Manager 

Key Skills:
Excellent Verbal/Written Communication Skills
Proficient in English
Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service.
High on customer centricity
Strong soft skills 

Required Experience and Qualifications:
Graduate can apply 

Age should be between 18 to 30 years 

Experience: Minimum 06 month, from BPO,Telemarketing. 

Package: 20,000 Per Month and incentives 

Benefits: 5days worrking 
Incentives upto 2k, shift allowance 1k and bonus 

Location: Chambers No-4,5&6, Garvebhavi Palya, Behind RNS Motors,Hosur Main Road, Bangalore - 560068, India

Roles and Responsibilities 

Building and maintaining profitable relationships with key customers. 

Overseeing the relationship with customers handled by your team. 

Resolving customer complaints quickly and efficiently. 

Keeping customers updated on the latest products in order to increase sales. 

Expanding the customer base by upselling and cross-selling. 

Understanding key customer individual needs and addressing these. 

Proficient in all Microsoft applications. 

Superior product knowledge. 

A team player with leadership skills. 

Maintain a positive attitude focused on customer satisfaction.